Help and FAQ

Clear answers before the ride.

The launch experience is intentionally simple: send the details, let our team review them, and receive availability, pricing, and next steps directly.

Submit a trip request

Is my ride confirmed when I submit?

No. Submission creates a trip request only. A Cozeway representative must confirm availability and pricing.

Do I pay on this website?

No. The launch website does not collect payment.

Can I request multiple stops or a round trip?

Yes. The request form supports additional stops, round trips, and hourly service.

Can I request a specific vehicle?

You may choose a vehicle preference. Exact equipment and capacity are confirmed after review.

Ready when you are

Tell us where you need to go.

Submit a trip request